Most educational institutions own a vast array of electronic equipment spanning from office automation to high-end patient care systems including diagnostic imaging systems. In most cases, service contracts are purchased to cover the equipments' repair and maintenance beyond the manufacturer's new product warranty period. Service contracts offered by the manufacturer are often very expensive and restrictive and contract terms will often lock clients into a long-term "sole source" service relationship with key coverage limitations, little flexibility, and harsh sanctions and penalties should the client attempt to cancel the agreement.

The EPS Equipment Maintenance Management Program provides a unique alternative to traditional vendor equipment service agreements. Our program enables organizations to analyze and effectively control electronic equipment assets while realizing significant savings in annual equipment maintenance expenses. Our program consolidates existing service agreements into ONE comprehensive program eliminating the inefficiencies of multiple vendor service agreements.

Unlike typical service contracts offered by manufacturers and third party service vendors, EPS provides a comprehensive equipment maintenance program that serves only the needs of your organization. We are not affiliated with any Original Equipment Manufacturer, Service Provider, or Leasing Company.

Case Study
University in New England
Program Inception: Fall 2003
This state university located in New England currently has more than 11,000 students. The campus is home to ten colleges and schools including a graduate college and a medical school with a strong research program.

Challenge:
Large number of expensive individual service agreements resulting in inefficient spending. A large variance in coverage dates from item to item resulting in coverage lapses.

Solution:
EPS guaranteed a high level upfront discount resulting in better use of available funding for the annual budget. Multiple individual service contracts combined into one allowing the end users to more efficiently manage all equipment items and coverage using our proprietary online data management tool, Remi Online. Covered equipment was given one anniversary date resulting in no coverage lapses and less PO’s being cut throughout the year.