Experience
Simply stated, EPS and The Remi Group have the experience to deliver successful results with a program tailored to match your exact preferences and needs. We bring an unrivaled level of industry experience and technical expertise. We are intimately familiar with operating issues, we know the problem areas and our program management has over 11 years of experience navigating supplier channels to ensure the program operates seamlessly. We have working relationships with major service suppliers, we know their capabilities, we can identify alternative suppliers if you need them, and we have, for over a decade, ensured prompt payment of all covered maintenance events.

With the maintenance management technical expertise, state-of-the-art systems and proven financial risk management techniques of The Remi Group, EPS has been leading the industry in delivering customized maintenance management solutions across a range of industries as well as local, state and federal agencies and departments.

Savings
EPS and The Remi Group have an established record of delivering cost savings in all market segments. We are committed to delivering significant and predictable savings over the duration of your program. While it is often difficult to evaluate the actual economic benefit of competing proposals, with our program your savings are clearly defined in the initial evaluation and proposal.

Financial Security
The program provided by EPS through The Remi Group, is underwritten by A-rated insurance companies to protect you throughout the lifetime of this program. Because our risk is insured, we can focus exclusively on delivering value to you.

Commitment
You can be assured that EPS and The Remi Group will devote the personnel and resources necessary to ensure effective implementation and operation of your custom program. We will devote a manager and support team to explore every potential opportunity to help you realize your goals.

This program gives you the resources to confidently make well-informed decisions about your equipment maintenance needs. It includes:

• Access to experienced engineers, 24 hours a day, 365 days a year
• Impartial second opinions to ensure competitive comparisons for purchases outside of covered events
• Access to the world’s largest and most comprehensive database of equipment information
• Comprehensive maintenance repair information to help you identify even greater savings
• Sourcing alternative suppliers for parts and equipment

Technology
Our program is backed by state-of-the-art technology. Remi Online, our proprietary customer online interface, allows you to assess, evaluate, control and act upon all information related to your equipment maintenance program.

All program transactions, equipment maintenance activity and supplier information is captured and managed by our centralized database, EMMA (Equipment Maintenance Management Application), and available in real time around-the-clock. This gives you the power to understand your equipment maintenance needs and provides you the data and confidence to assess service suppliers and make new equipment purchases. You can take a broad view and monitor general program results or look into the details concerning a specific maintenance event. In addition, you have the ability to design comprehensive reports to meet your specific information needs, which can be generated on-demand or compiled and sent to you at regularly established intervals.